Shipping & small quantity surcharge

Delivery & Payment Terms for mag-kabel.de

Here you will find the most important information regarding delivery charges, minimum order surcharges, minimum order values and payment processing. Goods are dispatched from our logistics centre in Lengede (Lower Saxony).

Minimum order value: €9.00 to €40.00 Free delivery only via the online shop & only within Germany 3% online discount only for online shop orders

Important: Free delivery and the 3% online discount apply exclusively to webshop orders placed via mag-kabel.de with a delivery address within Germany. Orders placed by telephone, email or fax are processed without the 3% online discount due to the additional administrative effort involved; in this case, shipping costs are charged at cost.

Minimum order value & small order surcharge

For orders with a total value of up to €40.00, we charge a small order surcharge of €9.00.
 

EU No minimum order value (up to €40.00 plus €9.00 minimum order surcharge)
Non-EU No minimum order value (up to €40.00 plus €9.00 minimum order charge)
Overseas €250.00 net value of goods (excluding postage)

All prices are subject to 19% VAT. Our Terms and Conditions and the terms and conditions set out here apply exclusively.

Payment processing

The available payment methods are displayed during the ordering process and may vary depending on customer status. In the B2B sector, purchase on account is possible (subject to authorisation/verification).

Tip: To ensure prompt processing, please enter your full billing and delivery details in your customer account.

Order methods: Online shop vs. telephone / email / fax

Ordering via mag-kabel.de (online shop) Germany: free delivery
+ 3% online discount
Ordering by telephone, email or fax No 3% online discount
Postage charged at cost

Order address: order@mag-kabel.de
For the cheapest and quickest processing, we recommend ordering directly via mag-kabel.de.

Delivery charges vary by destination country

The following terms apply to online shop orders. Delivery times may vary depending on the country and parcel transit time.

Note: Orders placed by telephone, email or fax are excluded from this: no 3% online discount and delivery charges apply.

Germany (webshop only: free delivery)

Deutschland Flagge Germany
up to 399 kg DHL (1–2 working days) = free delivery
applies only to online shop orders
from 400 kg Freight forwarder = free delivery
applies only to webshop orders

EU countries – flat-rate shipping €6.50

Österreich FlaggeAustria Luxemburg FlaggeLuxembourg Dänemark FlaggeDenmark Niederlande FlaggeNetherlands Belgien FlaggeBelgium Polen FlaggePoland Frankreich FlaggeFrance Spanien FlaggeSpain Italien FlaggeItaly
Online shop orders Flat-rate delivery fee – €6.50

EU country group – flat-rate delivery charge €14.95

Tschechien FlaggeCzech RepublicSlowenien Flagge, Slovenia, Portugal FlaggePortugal
Online shop orders Flat-rate delivery charge – €14.95

Note: For deliveries to other countries or special cases (e.g. different shipping methods), the terms and conditions displayed at checkout or individual agreements apply.

Quick answers

Why is there a small order surcharge?

For very small orders, the costs of picking, packing and processing are proportionally higher. The surcharge therefore applies to orders with a value of up to €40.00.

Does ‘free delivery’ also apply to orders placed by telephone, email or fax?

No. Free delivery applies exclusively to online shop orders within Germany. For orders placed by telephone, email or fax, delivery charges are calculated on a cost-plus basis.

Does the 3% online discount also apply to orders placed by telephone, email or fax?

No. The 3% online discount is a web shop benefit and applies only to orders placed directly via mag-kabel.de.

What payment methods are available?

The available payment methods are displayed during the ordering process. Depending on customer status and verification, purchase on account may be possible.



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