The shop is aimed exclusively at entrepreneurs within the meaning of § 14 BGB (German Civil Code): i.e. commercial customers, companies, freelancers, authorities and public clients who order in the exercise of their commercial or independent professional activity.

Orders from consumers within the meaning of § 13 BGB are not accepted.

Private customers (consumers) please order in our B2C shop: www.dinic-shop.de .

You can also buy DINIC products there as a guest without permanent registration.

To access the B2B shop, first create a customer account. To do this, use the new customer registration in the navigation or in the header of the website.

Ideally, you should have the following details ready:

• Company name and full billing and delivery address
• VAT ID number (within the EU) or tax number
• Contact details (e-mail, telephone) for queries

After checking, we will activate your B2B account so that you can order with the conditions intended for commercial customers.

MAG GmbH
Vechelder Str. 22
38268 Lengede

Phone: +49 (0)5344 / 9602-0
E-mail: info@mag-kabel.de

The current opening hours of the logistics centre can be found in the footer of the website or on the contact page.

1. Select an item and add the desired quantity to the shopping basket.
2. Log in or register as a new B2B customer.
3. Check billing and delivery address and country of delivery.
4. Select shipping method (if available) and payment method.
5. Check order, accept terms and conditions and send order.

You will then receive an order confirmation by e-mail. Orders are usually dispatched at short notice from our logistics centre in Lengede.

Yes, you will receive a 3% discount on the value of goods (plus VAT) on orders placed directly via the online shop, subject to any exceptions or special regulations.

This online discount does not apply to orders that are processed outside the online shop (e.g. purely by e-mail).

Yes, it is possible to make an appointment for binding orders up to 6 months in advance.

Please note this:

• Cancellations or postponements of agreed dates are generally not possible.
• We are happy to consider early delivery in individual cases.
• Scheduled orders cannot be placed via the online shop and therefore do not qualify for online discounts or discount codes.

For scheduled orders, please contact order@mag-kabel.de or info@mag-kabel.de.

Tip: For series or follow-up orders, we can plan recurring call-offs together to optimise your project logistics.

Yes, orders can also be placed outside the web shop. Please note, however:

• We cannot offer a standardised shipping flat rate for orders outside the webshop - the shipping costs are calculated individually according to time and effort.
• Online discounts (e.g. 3% webshop discount or discount codes) only apply to orders placed directly in the shop.

For cost reasons, we recommend placing orders directly via the online shop if possible.

We offer graduated prices for many items, which are displayed directly in the shop. Individual conditions can be agreed for larger projects, rollouts or OEM deliveries.

Please contact us for planned quantities. Together we will find a suitable solution for your project business.

The following applies to webshop orders within Germany:

• Parcel shipping up to 399 kg: DHL, 1-2 working days, free delivery
• From 400 kg: Freight forwarder, free delivery

Details can be found in our shipping & minimum quantity surcharge .

For many EU countries (e.g. AT, LU, DK, NL, BE, PL, FR, ES, IT) we charge a flat-rate shipping fee of €6.50 for webshop orders.

For other countries (e.g. Czech Republic, Slovenia, Portugal) a different flat rate applies. The current conditions can also be found on the page Shipping & minimum quantity surcharge .

There is no fixed minimum order value within the EU. However, orders with a value of up to €40.00 are subject to a minimum quantity surcharge of €9.00.

For overseas deliveries, a minimum order value of €250.00 (net, excluding shipping) applies.

Within Germany, items in stock are usually dispatched when ordered so that delivery can take place on the next working day (DHL) (without guarantee, depending on the parcel service).

For deliveries to other European countries, delivery times vary depending on the country and shipping service provider.

• Customers in Germany: Payment on account (subject to verification and approval).
• International customers: Prepayment or PayPal.
• For international customers, a purchase on account can be requested after individual verification.

We reserve the right to reject or adjust certain payment methods in individual cases.

Yes, you will receive a proper invoice with all the necessary details. Where applicable, German VAT (currently 19%) will be shown.

For intra-Community deliveries within the EU, the applicable VAT regulations apply (e.g. reverse charge procedure with a valid VAT ID number).

You can see this in the item view:

• the status "Available: Immediately" for goods in stock
• the stock level in units
• if applicable, information such as "Available: on request (without date)"

Our B2B shop displays stock levels in real time so that you can reliably plan your projects.

"Available: on request" means that the item is currently not regularly available from stock or is listed as a special item.

In these cases, we will check your enquiry individually - for example with regard to remaining stock, alternative items or possible new procurement.

For many power cables, data cables and adapters, we offer custom-made products and OEM assemblies - e.g. different cable lengths, special colours, customer-specific plug combinations or country-specific versions.

You can find more information on our Customised products for industry and trade page.

We generally realise individual cable assemblies and OEM solutions from medium series sizes, e.g. from approx. 500 pieces or a corresponding order value.

For specific projects (mechanical engineering, medical technology, furniture construction, IT/network technology, retail, etc.), we will be happy to advise you individually on minimum quantities, technical options and delivery models.

For certain projects, it may be useful to provide samples or advance samples. We will check whether and to what extent a sample can be provided on a case-by-case basis.

Please contact us directly as part of your project enquiry.

No. As we deliver exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), our customers have no statutory right of cancellation as in the B2C sector.

Irrespective of this, we will look into accommodating solutions in individual cases - particularly in the event of incorrect orders or project changes.

A return as a gesture of goodwill (without defects) is only possible with our prior express authorisation and is not automatic.

The following conditions, among others, may apply:

• Minimum restocking fee of 15 % of the net value of the goods
• Goods in perfect condition and in original packaging
• Presentation of delivery note and/or invoice

Customised products and items that are not regularly in stock are generally excluded from exchange.

In the event of a complaint, please contact us with a brief description of the fault, the item number concerned, the quantity and - if possible - pictures of the problem.

Send your complaint to order@mag-kabel.de or info@mag-kabel.de. We will check the process as quickly as possible and coordinate the next steps with you.

All important declarations, certificates and compliance statements can be found centrally on our Information, Forms and Declarations page.

There you will find, among other things documents on RoHS, REACH, WEEE, conflict minerals, quality management, social standards and certificates from our manufacturing factories are available for download.

In principle, we cannot sign or separately confirm any external, customer-specific declarations or forms.

Instead, we provide our standardised declarations and certificates transparently on the overview page mentioned above. This provides you with all relevant information on our compliance and quality standards.

Yes, MAG GmbH is a member of amfori B SCI and is therefore committed to socially responsible corporate governance.

Details of our commitment to labour conditions, human rights and environmental protection can also be found on the Information, forms and declarations page and in the Sustainability and environmental protection overview.

The BIS certificate of our previous manufacturing partner for India expired on 18 July 2025. As there are currently no extensions for certain manufacturers, there may be restrictions on deliveries for the Indian market.

A detailed description of the situation and possible solutions can be found on our information page on BIS certification .

• Vouchers and discount codes can be entered in the shopping basket at www.mag-kabel.de.
• They can only be redeemed during the specified promotional period.
• The code must be entered before finalising the order; it cannot be redeemed retrospectively.
• Online discount codes cannot be redeemed for scheduled orders (e.g. with a delivery date in the future).