The shop is aimed exclusively at entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB): i.e. commercial customers, companies, freelancers, authorities and public contractors who place orders in the course of their commercial or self-employed professional activities.

Orders from consumers within the meaning of § 13 BGB (German Civil Code) will not be accepted.

Private customers (consumers) should place their orders in our B2C shop: www.dinic-shop.de.

There, you can also purchase DINIC products as a guest without permanent registration.

To access the B2B shop, first create a customer account. To do this, use the new customer registration in the navigation bar or in the header of the website.

Ideally, have the following information ready:

• Company name and full billing and delivery address
• VAT ID number (within the EU) or tax number
• Contact details (email, telephone) for queries
• For deliveries to the UK, also the required EORI number

Once you have completed the registration process, your customer account will usually be ready to use immediately, allowing you to place orders straight away. The final check will be carried out before dispatch.

If the information provided is complete and plausible, your customer account will usually be activated immediately after registration. This means that you can place your order directly in the shop and do not have to wait for separate approval.

Before shipping, we manually check your company data and credit rating. If your details are correct and your credit rating is in order, this check does not usually cause any delay – your order can then be processed and delivered at short notice.

• Other EU countries: Please be sure to enter your VAT number in your customer account before placing your first order.
• UK customers: Please also enter the required EORI number in your customer account before placing your order.
• New customers outside Germany: The first delivery is always made against prepayment or PayPal.

Provided that all information is complete, there is usually nothing to prevent fast processing and prompt delivery.

MAG GmbH
Vechelder Str. 22
38268 Lengede

Telephone: +49 (0)5344 /
9602-0 Email: info@mag-kabel.de

Opening hours:
Monday to Thursday: 8:00 a.m. – 4:
00 p.m. Friday: 8:00 a.m. – 3:00 p.m.

Further information can also be found on our contact page.

1. Select the items you want and add the desired quantity to your shopping basket.
2. Log in or register as a new B2B customer.
3. Check your billing and delivery address and the country of delivery.
4. Select the shipping method (if selectable) and payment method.
5. Check your order, accept the terms and conditions, and submit your order.

You will then receive an order confirmation by email. Orders are usually shipped promptly from our logistics centre in Lengede.

Yes, you will receive a 3% discount on the value of goods (plus VAT) for orders placed directly via the online shop, subject to any exceptions or special regulations.

This online discount does not apply to orders placed outside the web shop (e.g. by email only).

Yes, a binding appointment can be made for fixed orders up to 6 months in advance.

For larger project plans, rollouts or framework requirements, a longer planning horizon of up to 12 months can also be agreed upon in suitable cases.

Please note:

• Cancellations or postponements of agreed deadlines are generally not possible.
• We are happy to consider early delivery on a case-by-case basis.
• Scheduled orders cannot be placed via the online shop and are therefore not eligible for online discounts or discount codes.

For scheduled orders, please contact order@mag-kabel.de or info@mag-kabel.de.
Tip: For series or follow-up orders, we can plan recurring call-offs together.

Yes, orders can also be placed outside the web shop. However, please note:

• We cannot offer standardised shipping rates for orders placed outside the web shop – shipping costs are calculated individually based on the amount of work involved.
• Online discounts (e.g. 3% webshop discount or discount codes) only apply to orders placed directly in the shop.

For cost reasons, we recommend placing orders directly via the online shop whenever possible.

We offer graduated prices for many items, which are displayed directly in the shop. Individual conditions can be agreed for larger projects, rollouts or OEM deliveries.

Please contact us with your planned quantities. Together we will find a suitable solution for your project business.

The more complete your enquiry is, the faster we can review your request and prepare a suitable quotation.

• Item number or exact product description
• Desired quantity or annual requirement
• Country of delivery or target market (e.g. EU, UK, India)
• Desired length, colour or plug combination, if applicable
• Desired delivery date or project period
• Your full company details for queries

This information is particularly helpful for technical or country-specific requirements, enabling us to quickly check the right solution.

The following applies to webshop orders within Germany:

• Parcel shipping up to 399 kg: DHL, 1–2 working days, free delivery
• From 400 kg: freight forwarder, free delivery

You can find details in our shipping & small quantity surcharge section.

For many EU countries (e.g. AT, LU, DK, NL, BE, PL, FR, ES, IT), we charge a flat shipping rate of £6.50 for webshop orders.

For certain other EU countries (e.g. CZ, SI, PT), a different flat-rate shipping fee of £14.95 currently applies.

Please refer to the Shipping & Minimum Order Surcharge page for the current terms and conditions.

There is no fixed minimum order value within the EU. In principle, there is also no fixed minimum order value for many deliveries outside the EU.

However, orders with a goods value of up to £40.00 are subject to a small order surcharge of £9.00.

For overseas deliveries, a minimum order value of £250.00 net (excluding shipping costs) applies.

Within Germany, items in stock are usually shipped so that delivery can be made on the next working day (DHL) (without guarantee, depending on the parcel service).

For deliveries to other European countries, delivery times vary depending on the country and shipping provider.

• Customers in Germany: payment on account (subject to verification and approval).
• New customers outside Germany: generally prepayment or PayPal.
• Existing international customers: Depending on the country, credit rating and order history, purchase on account may also be possible after individual review.

We reserve the right to reject or adjust certain payment methods in individual cases.

Yes, you will receive a proper invoice with all the necessary details. Where applicable, German VAT (currently 19%) will be shown.

For intra-Community deliveries within the EU, the applicable VAT regulations apply (e.g. reverse charge procedure with a valid VAT ID number).

In the item view, you will see:

• the status "Available: Immediately" for goods in stock
• the stock level in units
• any notes such as "Available: on request (no delivery date)"

Our B2B shop displays stock levels in real time so that you can plan your projects reliably.

The note "Different for international orders" means that the delivery time, shipping method or availability for deliveries outside the UK may vary depending on the destination country.

For international shipments in particular, we check the appropriate shipping method on a case-by-case basis to ensure that your order can be delivered safely and as quickly as possible.

"Available: on request" means that the item is currently not regularly available from stock or is listed as a special item.

In these cases, we will check your enquiry individually – for example, with regard to remaining stock, alternative items or possible new procurement.

For many power cables, data cables and adapters, we offer custom-made and OEM assemblies – e.g. different cable lengths, special colours, customer-specific plug combinations or country-specific designs.

You can find more information on our page Custom-made products for industry and trade.

We usually produce customised cable assemblies and OEM solutions for medium series sizes, e.g. from approx. 500 pieces or a corresponding order value.

We would be happy to advise you individually on minimum quantities, technical possibilities and delivery models for specific projects.

For certain projects, it may be useful to provide samples or advance samples. We will check on a case-by-case basis whether and to what extent a sample can be provided.

Please contact us directly with your project enquiry.

No. As we only supply to businesses within the meaning of Section 14 of the German Civil Code (BGB), our customers do not have a statutory right of withdrawal as in the B2C sector.

Regardless of this, we will consider goodwill solutions on a case-by-case basis – especially in the event of incorrect orders or project changes.

A return as a gesture of goodwill (without defect) is only possible with our prior express approval and does not happen automatically.

The following conditions may apply, among others:

• Minimum restocking fee of 15% of the net value of the goods
• Goods in perfect condition and in their original packaging
• Presentation of delivery note and/or invoice

Custom-made products and items that are not regularly in stock are generally excluded from exchange.

A complaint is when there is a fault, defect or deviation from the goods ordered.

A goodwill return, on the other hand, concerns goods without defects, for example in the case of incorrect orders, changed project requirements or items that are no longer needed.

While complaints are examined on a case-by-case basis, goodwill returns are only possible with prior approval and under certain conditions.

In the event of a complaint, please contact us with a brief description of the fault, the relevant item number, the quantity and, if possible, pictures of the problem.

Send your complaint to order@mag-kabel.de or info@mag-kabel.de.

Please do not return goods without prior notification. We will examine the matter as quickly as possible and agree on the next steps with you.

All important declarations, certificates and compliance statements can be found centrally on our Information, Forms and Declarations page.

There you will find documents on RoHS, REACH, WEEE, conflict minerals, quality management, social standards and certificates from our manufacturing plants available for download.

As a matter of principle, we cannot sign or separately confirm any external, customer-specific declarations or forms.

Instead, we provide our standardised declarations and certificates transparently on the overview page mentioned above.

Yes, MAG GmbH is a member of amfori BSCI and is therefore committed to socially responsible corporate management.

Details can also be found on the Information, Forms and Declarations page and in the Sustainability and Environmental Protection overview.

As of 15 January 2026

The BIS certificate of our previous manufacturing partner for India expired on 18 July 2025. This may currently lead to restrictions on items intended for the Indian market.

A detailed description of the current situation and possible solutions can be found on our information page on BIS certification for India.

Depending on the product group and intended use, specific requirements and certifications (including BIS) may be relevant for the Indian market. Whether an item is affected depends on the specific product group and the planned import.

We have summarised the current classification and our options for action on our information page on BIS certification.

If you have a specific project or item number, please send it to us at info@mag-kabel.de or order@mag-kabel.de – we will check availability and alternatives at short notice.

• Vouchers and discount codes can be entered in the shopping basket at www.mag-kabel.de.
• They can only be redeemed during the specified promotional period.
• The code must be entered before completing the order; subsequent crediting is not possible.
• Online discount codes cannot be redeemed for scheduled orders (e.g. with a delivery date in the future).

Yes. We provide an hourly updated product feed (CSV/TXT) via HTTP download. This gives you access to important item data such as item number, stock, price, description and image URLs.

• Format: CSV/TXT
• Update: hourly
• Access: HTTP download
• Feed URL: https://www.mag-kabel.de/export/MAG-Produktliste.txt

Note: The structure of this feed may differ slightly from the previous format.

Stock levels: Stock values are displayed with decimal places. A value such as 156.0000 corresponds to 156 items.

Options:

• Automated updating of prices and stock levels in ERP/merchandise management, PIM or database
• Supply of article data to marketplaces, comparison portals or partners
• Import into Excel/Google Sheets for evaluations, assortments and price lists
• Comparison of image URLs and descriptions for content maintenance

Recommendations:

• Schedule hourly retrieval (e.g. via scheduler/automation in the target system)
• Convert stock field to "pieces" during import (e.g. 156,0000 → 156)
• If you have any questions about the field structure: a brief note on the deviating structure is sufficient