The shop is aimed exclusively at businesses within the meaning of Section 14 of the German Civil Code (BGB), i.e. commercial customers, companies, freelancers, government agencies and public sector clients who place orders in the course of their commercial or self-employed professional activities.

Orders from consumers within the meaning of Section 13 of the German Civil Code (BGB) are not accepted.

Private customers should please order from our B2C shop: www.dinic-shop.de.

There you can order DINIC products even without permanent registration.

To access the B2B shop, you must first create a customer account. To do this, use the ‘New Customer Registration’ link in the navigation bar or at the top of the website.

Ideally, please have the following details to hand:

• Company name and full billing and delivery address
• VAT number within the EU or tax number
• Contact details such as email and telephone number for enquiries
• For deliveries to the UK, the required EORI number

Once registration is complete, your customer account is usually ready to use straight away, so you can place an order immediately. A final check is carried out before dispatch.

Provided the information is complete and plausible, the technical activation of your customer account usually takes place immediately after registration. This means you can place your order directly in the shop and do not need to wait for separate approval.

Before dispatch, we manually check your company details and creditworthiness. Provided your details are correct and your credit rating is satisfactory, this check does not usually cause any delay.

• Other EU countries: Please enter your VAT number in your customer account before placing your first order.
• UK customers: Please also enter the required EORI number in your customer account before placing an order.
• New customers outside Germany: The first delivery is always made on a prepayment basis or via PayPal.

Provided all details are complete, there is usually nothing to prevent prompt processing and delivery at short notice.

MAG GmbH
Vechelder Straße 22
38268 Lengede

Telephone: +49 (0)5344 / 9602-0
Email: info@mag-kabel.de

Opening hours:
Monday to Thursday: 08:00 – 16:00
Friday: 08:00 – 15:00

1. Select items and add the desired quantity to your basket.
2. Log in or register as a new B2B customer.
3. Check your billing and delivery addresses and delivery country.
4. Select the delivery method and payment method.
5. Review your order, accept the Terms and Conditions, and submit your order.

You will then receive an order confirmation by email. Items in stock are usually dispatched promptly from our logistics centre in Lengede.

Yes, you will receive a 3% discount on the value of goods plus VAT for orders placed directly via the online shop, subject to any exceptions or special provisions.

This online discount does not apply to orders processed outside the webshop.

Yes, a binding delivery date can be agreed for firm orders up to 6 months in advance.

For larger project planning, rollouts or framework requirements, a longer planning horizon of up to 12 months can also be agreed upon in suitable cases.

• Cancellations or postponements of agreed dates are generally not possible.
• We are happy to consider early delivery on a case-by-case basis.
• Scheduled orders cannot be placed via the online shop and are therefore not eligible for online discounts or discount codes.

For scheduled orders, please contact order@mag-kabel.de or info@mag-kabel.de.

Yes, orders can generally also be placed outside the online shop. Please note, however:

• Shipping costs for such orders are calculated individually based on the actual costs incurred.
• Online discounts such as the 3% webshop discount or discount codes only apply to orders placed directly in the shop.

For cost reasons, we recommend placing orders directly via the online shop where possible.

We offer volume discounts for many items, which are displayed directly in the shop. For larger projects, rollouts or OEM supplies, individual terms can be agreed.

Please feel free to contact us regarding planned quantities. Together, we will find a suitable solution for your project business.

The more complete your enquiry is, the faster we can review your request and prepare a suitable quote.

• Item number or exact product description
• Desired quantity or annual requirement
• Country of delivery or target market
• Desired length, colour or connector combination
• Desired delivery date or project timeframe
• Full company details for any queries

In the case of technical or country-specific requirements, this information is particularly helpful in enabling us to quickly assess the right solution.

The following applies to online shop orders within Germany:

• Parcel delivery up to 399 kg: DHL, 1–2 working days, free delivery
• from 400 kg: freight forwarder, free delivery

You can find details in our Shipping & Payment Terms.

For many EU countries, we charge a flat-rate shipping fee of €6.50 for online shop orders.

For certain other EU countries, a different flat-rate shipping fee of €14.95 currently applies.

Please refer to the Shipping & Payment Terms page for the current conditions.

There is no fixed minimum order value within the EU. Generally, there is also no fixed minimum order value for many deliveries outside the EU.

However, for orders with a goods value of up to €40.00, a small order surcharge of €9.00 applies.

For overseas deliveries, a minimum order value of €250.00 net (excluding delivery costs) applies.

Within Germany, items in stock are usually dispatched so that delivery can be made the next working day via DHL, subject to change and depending on the parcel service.

For deliveries to other European countries, delivery times vary depending on the country and the courier service.

• Customers in Germany: payment on account, subject to verification and approval
• New customers outside Germany: generally prepayment or PayPal
• Existing international customers: Depending on the country, credit rating and order history, purchase on account may also be possible following an individual review

We reserve the right to refuse or adjust certain payment methods on a case-by-case basis.

Yes, you will receive a proper invoice containing all necessary details. Where applicable, German VAT will be shown.

For intra-Community deliveries within the EU, the applicable VAT regulations apply, for example the reverse-charge procedure where a valid VAT number is provided.

In the product view, you will see, among other things:

• the status “Available: Immediately” for items in stock
• the stock level in units
• where applicable, notes such as “Available: on request”

Our B2B shop displays stock levels in real time, so you can plan orders and projects with confidence.

The note “International delivery varies” means that delivery times, shipping methods or availability for deliveries outside Germany may differ depending on the destination country.

Particularly for international shipments, we assess the most suitable shipping method on a case-by-case basis to ensure your order is delivered safely and as quickly as possible.

“Available: on request” means that the item is currently not regularly available from stock or is listed as a special order.

In these cases, we will assess your enquiry individually, for example with regard to remaining stock, alternative items or the possibility of restocking.

When selecting a power cable, we recommend following a clear sequence:

1. Determine the correct country-specific plug for the target market
2. Determine the device side according to IEC 60320, for example C7, C13 or C19
3. Select the required length and suitable cross-section

Further information can be found here:

• Power plug glossary
• IEC 60320 appliance plugs
• Power cable cross-section

USB-C initially refers only to the shape of the plug. To make the right choice, it is important to know whether the cable is to be used for charging, data transfer, video, or a combination of these.

Not every USB-C cable automatically supports high charging power, fast data rates or monitor signals. For professional applications, it is therefore worth taking a close look at the technical specifications and the intended use.

APC and UPC refer to different types of fibre optic connector end faces. In practice, these must not be confused, as otherwise attenuation, reflection or compatibility issues may arise.

If you have a specific project, please check the connector type, polish, single-mode or multi-mode, and the intended application as early as possible.

For many power cables, data cables and adaptors, we offer custom-made products and OEM assemblies, for example, different cable lengths, special colours, customer-specific connector combinations or country-specific versions.

You can find further information on our page Custom-made products for industry and trade.

We generally produce custom cable assemblies and OEM solutions for medium-sized production runs, for example from around 500 units or a corresponding order value.

For specific projects, we would be happy to advise you individually on minimum quantities, technical possibilities and delivery options.

For certain projects, the provision of samples or pre-production samples may be appropriate. We assess on a case-by-case basis whether and to what extent a sample can be provided.

Please address this directly in your project enquiry.

No. As we supply exclusively to businesses within the meaning of Section 14 of the German Civil Code (BGB), our customers do not have a statutory right of withdrawal as in the B2C sector.

Regardless of this, we will consider goodwill solutions on a case-by-case basis, particularly in the event of incorrect orders or project changes.

A return on a goodwill basis without a defect is only possible with prior express approval and does not take place automatically.

The following conditions may apply, amongst others:

• Minimum restocking fee of 15% of the net value of the goods
• Goods must be in perfect condition and in their original packaging
• Presentation of the delivery note and/or invoice

Custom-made items and items not regularly held in stock are generally excluded from exchange.

A complaint arises when there is a fault, defect or discrepancy with the goods ordered.

A goodwill return, on the other hand, applies to goods without defects, for example in the case of incorrect orders, changed project requirements or items that are no longer required.

Whilst complaints are examined objectively, a goodwill return is only possible with prior approval and subject to certain conditions.

Please contact us with a brief description of the fault, the relevant item number, the quantity and, if possible, photos of the problem.

Send your complaint to order@mag-kabel.de or info@mag-kabel.de.

Please do not return goods without prior notice. We will review the matter as soon as possible and agree on the next steps with you.

All important declarations, certificates and compliance statements can be found in one place on our Information, Forms and Declarations page.

There you will find documents on RoHS, REACH, WEEE, conflict minerals, quality management and social standards, as well as certificates from our manufacturing plants, available for download.

As a general rule, we cannot sign or separately confirm any external, customer-specific declarations or forms.

Instead, we provide standardised declarations and certificates transparently on the ‘Information, Forms and Declarations’ overview page.

Yes, MAG GmbH is a member of amfori BSCI and is therefore committed to socially responsible corporate governance.

Further information can be found on the pages ‘Information, Forms and Declarations’ and ‘Sustainability and Environmental Protection’.

Specific requirements and documentation may apply to certain product groups and shipments to India.

We have summarised the current situation and possible solutions on our information page on BIS certification for India.

Depending on the product group and intended use, specific requirements and documentation may apply to the Indian market. Whether an item is affected depends on the specific product group and the planned import.

If you have a specific project or item number, please feel free to send it to us at info@mag-kabel.de or order@mag-kabel.de. We will check availability and alternatives at short notice.

• Vouchers and discount codes can be entered in the shopping basket at www.mag-kabel.de.
• They can only be redeemed during the specified promotional period.
• The code must be entered before completing the order. It cannot be applied retrospectively.
• Online discount codes cannot be redeemed for scheduled orders with a future delivery date.

Yes. We provide a product feed updated hourly via HTTP download. This gives you access to key product data such as product code, stock levels, price, description and image URLs.

• Format: CSV / TXT
• Update: hourly
• Access: HTTP download
• Feed URL: MAG-product-list.txt

Note: The structure of this feed may differ slightly from the previous format.

Stock levels: Stock values are displayed with decimal places. A value such as 156.0000 corresponds to 156 items.

Typical applications:

• Automated updating of prices and stock levels in ERP, merchandise management or PIM
• Supplying marketplaces, price lists or partners with product data
• Import into Excel or Google Sheets for product ranges and analyses
• Synchronisation of image URLs and descriptions for content management