The shop is aimed exclusively at entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), i.e. commercial customers, companies, freelancers, government agencies and public contracting authorities who place orders in the course of their commercial or self-employed professional activities.

Orders from consumers within the meaning of Section 13 of the German Civil Code (BGB) are not accepted.

Private customers should please order from our B2C shop: www.dinic-shop.de.

DINIC products can also be ordered there without permanent registration.

To access the B2B shop, you must first create a customer account. To do so, use the ‘New Customer Registration’ option in the navigation bar or the direct link to the B2B new customer registration.

Ideally, please have the following details to hand:

• Company name and full billing and delivery address
• VAT number within the EU or tax number
• Contact details such as email and telephone number for enquiries
• For deliveries to the UK, the required EORI number

Once registration is complete, your customer account is usually ready to use straight away, so you can place an order immediately. A final check is carried out before dispatch.

Provided the information is complete and plausible, the technical activation of your customer account usually takes place immediately after registration. This means you can place your order directly in the shop and do not need to wait for separate approval.

Before dispatch, we manually check your company details and creditworthiness. Provided your details are correct and your credit rating is satisfactory, this check does not usually cause any delay.

• Other EU countries: Please enter your VAT number in your customer account before placing your first order.
• UK customers: Please also enter the required EORI number in your customer account before placing an order.
• New customers outside Germany: The first delivery is always made on a prepayment basis or via PayPal.

Provided all details are complete, there is usually nothing to prevent prompt processing and delivery at short notice.

MAG GmbH
Vechelder Straße 22
38268 Lengede

Telephone: +49 (0)5344 / 9602-0
Email: info@mag-kabel.de

Opening hours:
Monday to Thursday: 08:00 – 16:00
Friday: 08:00 – 15:00

1. Select items and add the desired quantity to your basket.
2. Log in or register as a new B2B customer.
3. Check your billing and delivery addresses and delivery country.
4. Select the delivery method and payment method.
5. Review your order, accept the Terms and Conditions, and submit your order.

You will then receive an order confirmation by email. Items in stock are usually dispatched promptly from our logistics centre in Lengede.

Yes, you will receive a 3% discount on the value of goods plus VAT for orders placed directly via the online shop, subject to any exceptions or special provisions.

This online discount does not apply to orders processed outside the webshop.

Yes, a binding delivery date can be agreed for firm orders up to 6 months in advance.

For larger project planning, rollouts or framework requirements, a longer planning horizon of up to 12 months can also be agreed upon in suitable cases.

• Cancellations or postponements of agreed dates are generally not possible.
• We are happy to consider early delivery on a case-by-case basis.
• Scheduled orders cannot be placed via the online shop and are therefore not eligible for online discounts or discount codes.

For scheduled orders, please contact order@mag-kabel.de or info@mag-kabel.de.

Yes, orders can generally also be placed outside the online shop. Please note, however:

• Shipping costs for such orders are calculated individually based on the actual costs incurred.
• Online discounts such as the 3% webshop discount or discount codes only apply to orders placed directly in the shop.

For cost reasons, we recommend placing orders directly via the online shop wherever possible.

We offer volume discounts for many items, which are displayed directly in the shop. For larger projects, rollouts or OEM supplies, individual terms can be agreed.

Please feel free to contact us regarding planned quantities. Together, we will find a suitable solution for your project business.

The more complete your enquiry is, the faster we can review your request and prepare a suitable quote.

• Item number or exact product description
• Desired quantity or annual requirement
• Country of delivery or target market
• Desired length, colour or connector combination
• Desired delivery date or project timeframe
• Full company details for any queries

In the case of technical or country-specific requirements, this information is particularly helpful in enabling us to quickly assess the right solution.

The following applies to online shop orders within Germany:

• Parcel delivery up to 399 kg: DHL, 1–2 working days, free delivery
• from 400 kg: freight forwarder, free delivery

You can find details in our Shipping & Payment Terms.

For many EU countries, we charge a flat-rate shipping fee of €6.50 for online shop orders.

For certain other EU countries, a different flat-rate shipping fee of €14.95 currently applies.

Please refer to the Shipping & Payment Terms page for the current conditions.

There is no fixed minimum order value within the EU. Generally, there is also no fixed minimum order value for many deliveries outside the EU.

However, for orders with a goods value of up to €40.00, a small order surcharge of €9.00 applies.

For overseas deliveries, a minimum order value of €250.00 net (excluding delivery costs) applies.

Within Germany, items in stock are usually dispatched so that delivery can be made the next working day via DHL, subject to change and depending on the parcel service.

For deliveries to other European countries, delivery times vary depending on the country and the delivery service provider.

• Customers in Germany: payment on account, subject to verification and approval
• New customers outside Germany: generally prepayment or PayPal
• Existing international customers: Depending on the country, credit rating and order history, purchase on account may also be possible following an individual review

We reserve the right to refuse or adjust certain payment methods on a case-by-case basis.

Yes, you will receive a proper invoice containing all necessary details. Where applicable, German VAT will be shown.

For intra-Community deliveries within the EU, the applicable VAT regulations apply, for example the reverse-charge procedure where a valid VAT number is provided.

In the product view, you will see, among other things:

• the status “Available: Immediately” for items in stock
• the stock level in units
• where applicable, notes such as “Available: on request”

Our B2B shop displays stock levels in real time, so you can plan orders and projects with confidence.

The note “International delivery varies” means that delivery times, shipping methods or availability for deliveries outside Germany may differ depending on the destination country.

Particularly for international shipments, we assess the most suitable shipping method on a case-by-case basis to ensure your order is delivered safely and as quickly as possible.

“Available: on request” means that the item is currently not regularly available from stock or is listed as a special order.

In these cases, we will assess your enquiry on a case-by-case basis, for example regarding remaining stock, alternative items or the possibility of restocking.

For many power cables, data cables and adaptors, we offer custom-made and OEM assemblies, for example different cable lengths, special colours, customer-specific plug combinations or country-specific versions.

You can find further information on our page Custom-made products for industry and trade.

We generally produce custom cable assemblies and OEM solutions for medium-sized production runs, for example from around 500 units or a corresponding order value.

Depending on the design, certification, material availability and project scope, minimum quantities, production times and delivery models may vary on a case-by-case basis.

For specific projects, we would be happy to advise you individually on minimum quantities, technical possibilities and suitable delivery models.

For certain projects, the provision of samples or pre-production samples may be appropriate. We will assess on a case-by-case basis whether and to what extent a sample can be provided.

Please raise this directly with us as part of your project enquiry.

When selecting a power cable, we recommend following a clear sequence:

1. Determine the appropriate country-specific plug for the target market
2. Determine the device side according to IEC 60320, for example C7, C13, C15 or C19
3. Select the required length and suitable cross-section
4. Check the cable type, operating environment and required certifications

Further information can be found here:

• Power plug glossary
• IEC 60320 appliance plugs
• Power cable cross-section

C13 is the classic low-temperature plug for many IT, office and household appliances. C15 is designed for higher temperatures and is used, for example, with high-temperature appliances. C19 is used for higher-power devices, servers, PDUs and rack environments.

You can find more information in the guide ‘Choosing the right C13, C15 or C19’.

An adapter may be suitable for short-term temporary solutions. For continuous operation, export, mass-produced devices and professional installations, a suitable country-specific power cable is usually the cleaner solution.

For more information, see the guide ‘Power cable or adapter?’.

AWG is an American measurement system for conductor cross-sections. The smaller the AWG number, the larger the conductor cross-section. AWG can be particularly relevant for US power cables, international projects and technical data sheets.

You can find more information in the guide ‘AWG and Cross-Section’.

Cable designations provide information on the construction, sheath material, number of conductors, cross-section and application of a cable. They assist with technical selection, tenders and project documentation.

You can find more information in the guide Understanding Cable Designations.

Halogen-free power cables, also known as LSZH, are particularly useful where reduced smoke development and lower levels of corrosive fire gases are important in the event of a fire, for example in public buildings, data centres, infrastructure projects or sensitive technical environments.

You can find more information in the guide ‘Halogen-free power cables / LSZH’.

Depending on the target market and product, certifications such as VDE, ENEC, SEV, UL or CSA may be relevant. The decisive factors are the country of use, the combination of devices, the application and specific product approval.

You can find more information in the guide to ENEC certification and acceptance in Europe.

For Switzerland, Type J mains plugs and relevant approvals such as SEV are particularly important. It is also important to distinguish between 10A and 16A applications.

You can find more information in the guide to Swiss power cables and plugs.

For the USA, NEMA plugs, 120 V / 60 Hz and relevant approvals such as UL or CSA are particularly important. AWG specifications also play a key role in US cables.

You can find more information in the guide to US power cables and sockets.

USB-C initially refers only to the connector shape. To make the right choice, it is important to know whether the cable is to be used for charging, data transfer, video, or a combination of these.

Not every USB-C cable automatically supports high charging power, fast data rates or monitor signals. For professional applications, it is therefore worth taking a close look at the technical specifications and the intended use.

Further information can be found in our guide ‘Choosing the right USB-C cable – charging, data, video’ and on the Thunderbolt or USB4 information page.

No. USB-C initially refers only to the connector type. Whether a cable also supports video, monitor connection or docking depends on the specific specifications of the cable and the end device.

For displays, docks and multi-port applications, you should therefore always check whether the required video function is explicitly supported.

For modern workstation setups with a docking station, multiple monitors, fast SSDs or high charging power, USB4 or Thunderbolt 4 may be the right choice.

It is important that the cable, dock and end device are technically compatible. For demanding applications, we recommend paying close attention to data rate, Power Delivery and the required video support.

APC and UPC refer to different types of fibre optic connector facings. These must not be confused in practice, as otherwise attenuation, reflection or compatibility issues may arise.

If you have a specific project, please check the connector type, polish, single-mode or multi-mode, and the intended application as early as possible.

Many items are available in different packaging types depending on the application. These include, amongst others, bulk, DINIC polybag, DINIC promotional box and DINIC blister box.

• Bulk: for OEM, industry, project business and direct product use
• DINIC polybag: space-saving and practical for warehousing, service and easy product provision
• DINIC promotional box: suitable for promotional displays, counters and fast-moving items
• DINIC Blister Box: for visible product presentation on the shelf or on a hook wall

Further information can be found here: Packaging types at mag-kabel.de.

Yes. We support retail customers with retail solutions for POS, checkout areas, counters, wall displays, gondolas, roll-up displays and promotional areas.

The aim is to create high-selling, space-efficient and clear product displays for various retail formats.

Further information can be found here: Retail solutions for POS, displays and packaging.

Yes. For selected product ranges, we offer counter displays and compact POS packages that are particularly suitable for counters, checkout areas and additional sales areas.

If you are looking for a suitable display solution for your retail channel or sales area, please do not hesitate to contact us. We will assist you in selecting suitable products and presentation formats.

Yes. We provide stocking recommendations for POS and retail space so that products can be arranged effectively according to location, placement and target audience.

This applies, for example, to counter areas, checkout zones, walls, gondolas, promotional areas or compact display solutions.

No. As we supply exclusively to businesses within the meaning of Section 14 of the German Civil Code (BGB), our customers do not have a statutory right of withdrawal as in the B2C sector.

Regardless of this, we consider goodwill solutions on a case-by-case basis, particularly in the event of incorrect orders or project changes.

A return on goodwill without a defect is only possible with prior express approval and does not take place automatically.

The following conditions may apply, amongst others:

• Minimum restocking fee of 15% of the net value of the goods
• Goods must be in perfect condition and in their original packaging
• Presentation of the delivery note and/or invoice

Custom-made items and items not regularly held in stock are generally excluded from exchange.

A complaint arises when there is a fault, defect or discrepancy with the goods ordered.

A goodwill return, on the other hand, applies to goods without defects, for example in the case of incorrect orders, changed project requirements or items that are no longer required.

Whilst complaints are examined objectively, a goodwill return is only possible with prior approval and subject to certain conditions.

Please contact us with a brief description of the fault, the relevant item number, the quantity and, if possible, photos of the problem.

Send your complaint to order@mag-kabel.de or info@mag-kabel.de.

Please do not return goods without prior notice. We will review the matter as soon as possible and agree on the next steps with you.

All important declarations, certificates and compliance statements can be found in one place on our Information, Forms and Declarations page.

There you will find, among other things, documents relating to RoHS, REACH, WEEE, conflict minerals, quality management and social standards, as well as certificates from our manufacturers’ factories, available for download.

As a general rule, we cannot sign or separately confirm any external, customer-specific declarations or forms.

Instead, we provide standardised declarations and certificates transparently on the ‘Information, Forms and Declarations’ overview page.

Yes, MAG GmbH is a member of amfori BSCI and is therefore committed to socially responsible corporate governance.

Further information can be found on the pages ‘Information, Forms and Declarations’ and ‘Sustainability and Environmental Protection’.

Specific requirements and documentation may apply to certain product groups and shipments to India.

We have summarised the current situation and possible solutions on our information page on BIS certification for India.

Depending on the product group and intended use, specific requirements and documentation may apply to the Indian market. Whether an item is affected depends on the specific product group and the planned import.

If you have a specific project or item number, please feel free to send it to us at info@mag-kabel.de or order@mag-kabel.de. We will check availability and alternatives at short notice.

• Vouchers and discount codes can be entered in the shopping basket on mag-kabel.de.
• They can only be redeemed during the specified promotional period.
• The code must be entered before completing the order. It cannot be applied retrospectively.
• Online discount codes cannot be redeemed for scheduled orders with a future delivery date.

Yes. We provide a product feed updated hourly via HTTP download. This gives you access to key product data such as product code, stock levels, price, description and image URLs.

• Format: CSV / TXT
• Update: hourly
• Access: HTTP download
• Feed URL: MAG-product-list.txt

Note: The structure of this feed may differ slightly from the previous format.

Stock levels: Stock values are displayed with decimal places. A value such as 156.0000 corresponds to 156 items.

Typical applications:

• Automated updating of prices and stock levels in ERP, merchandise management or PIM
• Supplying marketplaces, price lists or partners with product data
• Import into Excel or Google Sheets for product ranges and analyses
• Synchronisation of image URLs and descriptions for content management